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GA4 New Web Analytics Tracking From Google

Google Analytics 4 is completely different from the Universal Analytics we know now. Data collection method is totally different, storing and filtering is different, and the way we create reports is changed now. Familiarizing yourself to GA4 can be huge, but the time has come to start learning.

It provides a better representation of user behavior, while allowing to spend less time collecting aggregated data

What is Google Analytics 4?

Google Analytics 4 (or GA 4) is new version of Google Analytics that uses same web + app property type but with Firebase backend. Google is currently making big investments in GA4 and now as default experience when you create a new property it will create GA 4 only.

What you need to know about Google Analytics 4?

Google has rolled out many upgrades with version 4, but the fundamental difference between GA4 and legacy version of Google Analytics is that event- driven Data model.

In initial day of web analytics tracking( like in mid 2000’s) websites were having pages which loaded every time they were viewed. For this, it is agreed to group these page views into sessions every time with break longer than 30 mins. Then mobile and single page apps came along, and the concepts of page views and sessions didn’t always apply any more.
For an example, consider how important the page view is to web analytics. It is used to calculate bounce rate, time on page, time on site, pages per session and more ( most important “landing page”). While apps that simply load and run long processes (like games, video players etc) cannot meaningfully describe user behavior with the traditional page view approach.

Solution: Event Driven Data Model For Analysis

Mobile app analytics is solution to this problem by discarding the fundamental building block of session page view, and replacing it with flexible system of events, parameters and user properties. All these news concepts and methods can be flexibly applied to any new application, and old traditional website.

Categories and events in GA4

There are 4 different types of categories of Events in GA4.

  • Category 1 and Category 2- are basically automatically collected and Enhanced Measurement both of these types are automatically logged from gtag or gtm configuration.
  • Category 3 – Recommended Events: These are the events with predefined names and parameters that are recommended for different business types. These events require custom code changes.
  • Category 4 – Custom Event: These events that you invent, name and implement yourself like in UA. These events require custom code changes.

Benefits of Google Analytics 4?

There are many benefits to GA4, and these are depend on whether you are developer, marketer, Analyst.

FOR DEVELOPERS

Anyone who is responsible for configuring and maintaining Analytics tags on website

1. UI DEBUGGING

GA4 has actually built in report called ‘DebugView’ that will allow you to isolate the real time data flowing in from own machine while you are testing your code. Now you don’t have to teach technical teams for chrome developers tools and other addons.

2. ENHANCED MEASUREMENT

Now if you are using GA4 on website, many of the common user interactions that you previously had to track using custom JavaScript have been built to tool. video plays, scroll tracking, outbound link clicks are enabled automatically.

FOR MARKETERS

Basically there are 2 big updates for Analysts, But Marketers will benefit the most from upgrading to GA4.

1. CROSS-PLATFORM CAMPAIGN ATTRIBUTION

If you are managing both mobile apps and website, the ability to truly roll up data means that your campaign attribution and the audiences you have created can be intelligent to consider all of the user’s touch points with your brand, regardless of platform.

2. NEW ENGAGEMENT METRICS

It the only goal is to drive users to engage with web or app (like news site or informational portal), it is important for you to understand which users are truly engaged with your content by reading articles, scrolling, watching, etc. GA4 launches an innovative new way to help you track user engagement and completely removes the concept of a bounce rate

3. PROPENSITY & CHURN AUDIENCES

GA4 allows you to group users into audiences based on the probability that they will make a purchase or churn within the next 7 days. This is similar to programmatic ad buying, but it leverages your first-party web behavior to generate predictions, rather than relying on data in a third-party’s black box.

WARNING: GA4 WILL BE DIFFICULT

GA4 is complete rebuild of the Google Analytics you are familiar with.

  • Many of the default reports that marketers have come to rely on have been removed or replaced.
  • Popular dimensions and metrics such as “medium” and “bounces” no longer exist.
  • The process for designing your implementation and adding tags is very different as well.

There is much complex then the migration from classic GA to Universal analytics that happen in 2013. It will be worth, but it is important to know that overall migration will take time.

GA4 IS NOT READY FOR

  • Data replication capabilities still rolling out
  • Basic reporting can still be very challenging
  • Missing attribution/ multi-channel funnel components (missing referral exclusion list)
  • Many Integration not available (Optimize, Campaign Manager, Google Ad Manager, AdSense, Google Search console, and more)
  • Under heavy deployment (great but may cause things to break)
  • Limited Data studio connector (feature slowly rolling out)
  • Stream-Level user permissions not available
  • Some filter components still missing (lowercase)
  • Roll-ups not yet available (makes account architecture challenging in certain cases)
  • E-commerce missing features (product-level dimensions, pre-built funnels, etc)

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